Privacy Policy for CloudLogger
1. Introduction
Thank you for using CloudLogger, a software solution provided by Viov Software Development. This Privacy Policy outlines how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Contact Information
If you have any questions or concerns regarding our privacy practices or your personal data, please contact us at:
Viov Software Development
Email: [email protected]
3. Data Collection
We collect the following types of personal data:
- Name
- Phone number
- Payment information
- IP address
Some of this data is processed by our payment provider, Mollie. We collect this data directly from users or through cookies. While we do not collect sensitive data, users may choose to log such data at their own discretion. We do not take responsibility for the data users log.
4. Purpose of Data Processing
We collect and process personal data for the following purposes:
- Providing our service to users
- Marketing our SaaS application
- Improving our service
- Providing account registration and subscription
- Gaining insights into user usage
5. Legal Basis for Processing
We process personal data based on user consent and legitimate interests.
6. Data Sharing
We share personal data with third parties such as Mollie (payment provider) and Google Analytics for payment processing and analytics purposes.
7. Data Retention
We retain log data provided by users for 3 months after the user cancels their subscription. User accounts are kept for 2 years or until the user requests deletion.
8. User Rights
Users can exercise their rights under GDPR by contacting us at [email protected].
9. Security Measures
We employ security measures to protect personal data from unauthorized access or disclosure.
10. Cookies and Tracking
We use cookies for user authorization, authentication, and website usage tracking.
11. International Data Transfers
We do not transfer user data outside of the European Union.
12. Third-Party Services
We utilize third-party services to enhance our platform. One such service is Mollie, our payment provider. When processing payments, certain personal data may be shared with Mollie for payment processing purposes. We recommend reviewing Mollie's Privacy Policy for more information on how they handle your personal data.
Mollie Privacy Policy: You can review Mollie's Privacy Policy by visiting their website at Mollie Privacy Policy.
13. Minors
Our service is not intended for individuals under the age of 18 ("minors"). We do not knowingly collect personal data from minors. If we become aware that personal data of a minor has been inadvertently collected, we will take steps to delete such data immediately. Minors who believe that their personal data may have been collected on our platform should contact us promptly for its deletion.
14. Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
15. Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: [email protected]